SHIPPING & RETURN POLICY

SHIPPING 

Shipping location Order total Shipping cost Estimated USPS delivery

U.S. Continental: 3-7 business days 

Need your order quickly?

We can ship your order via FedEx Next Day service  for $30 - just select this 

option during checkout. Orders will ship for the next business day delivery. 

RETURNS

We will issue a full refund for orders returned within 30 days of purchase. All items must be unworn, unwashed, undamaged, and in their original packaging. 

Please note: After you first pair, we cannot accept returns for underwear that have bee tried on or removed from their packaging.  

How do I set up a return or exchange? If you're in the United States: 

Please call (571) 310-2657 or jmartin@berdannewyork.com

Well issue your refund or exchange within approximately 72 hours of receipt. Refunds typically appear on your credit card statement within 14 business days. 

Have any questions? Email jmartin@berdannewyork.com

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

312-448-8114

or send us an email to:

info@berdannewyork.com

FAQ

 

Who is Berdan New York?

 

Berdan New York is a unique brand that focuses on high quality materials and expressing the individuality of its products and customers. It combines classic sophistication with bold form to create a unique balance of the traditional and modern. It is a diverse and dynamic brand that pulls inspiration from many different areas that allows for an equally diverse customer base.

 

Do you provide International delivery?

 

Currently we do not ship to international countries. 

How do I return an item?

 

To set up a return or exchange please call (312) 448-8114 or returns@berdannewyork.com

What is your returns policy?

 

We will issue a full refund for orders returned within 30 days of purchase. All items must be unworn, unwashed, undamaged, and in their original packaging. 

 

Payment option?

 

We accept credit cards backed by the major providers on our website: Visa, Mastercard, American Express, and Discover. Unfortunately we cannot accept some debit cards. If you are having trouble checking out, please email us at help@berdannewyork.com so we can help.

Where is Berdan New York made?

 

Berdan New York is made in China and Columbia 

How do I track my order?

 

All orders having tracking numbers that will be sent to you  upon purchase. The customer will be about to log online and track time of delivery.

 

 

What Size Should I Buy?

 

Our product is made in one factory so fit should be accurate and consistent.  Find the style and size you like, it will be just the same next time you order. If you have questions you can email us your measurements along with how you like to wear your T's and underwear at sizes@berdannewyork.com.  Otherwise, use the below information to help you select the right size: